Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 CTCS

Next Month

Total Documents

40

All documents in period

Within SLA

7

? 24 hours

Exceeded SLA

33

> 24 hours

Compliance

17.50%

Overall rate

Avg Processing Time

35.00 hrs

Average turnaround

Showing 1 to 3 of 3 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Apr 01, 2026 (Wed)	18	0.43	43.21	28.89	5	13	27.78%
Apr 02, 2026 (Thu)	9	5.26	43.34	32.87	1	8	11.11%
Apr 03, 2026 (Fri)	13	14.72	55.88	44.93	1	12	7.69%