Day-wise SLA Report

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January 2026 Café de Pool Maasbree B.V.

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Total Documents

141

All documents in period
Within SLA

122

? 24 hours
Exceeded SLA

19

> 24 hours
Compliance

86.52%

Overall rate
Avg Processing Time

15.65 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 31, 2025 (Wed) 1 3.30 3.30 3.30 1 0 100.00%
Jan 01, 2026 (Thu) 3 0.10 1.41 0.73 3 0 100.00%
Jan 02, 2026 (Fri) 3 0.30 4.37 1.82 3 0 100.00%
Jan 03, 2026 (Sat) 8 0.20 26.72 17.17 7 1 87.50%
Jan 05, 2026 (Mon) 2 14.54 17.95 16.24 2 0 100.00%
Jan 06, 2026 (Tue) 6 12.85 31.84 25.01 1 5 16.67%
Jan 07, 2026 (Wed) 4 22.30 43.68 28.35 3 1 75.00%
Jan 08, 2026 (Thu) 17 0.45 28.22 17.69 15 2 88.24%
Jan 09, 2026 (Fri) 10 1.42 44.43 18.20 8 2 80.00%
Jan 10, 2026 (Sat) 1 26.96 26.96 26.96 0 1 0.00%
Jan 11, 2026 (Sun) 2 8.09 9.54 8.82 2 0 100.00%
Jan 12, 2026 (Mon) 2 5.97 16.80 11.39 2 0 100.00%
Jan 13, 2026 (Tue) 1 4.51 4.51 4.51 1 0 100.00%
Jan 14, 2026 (Wed) 4 8.63 18.86 14.41 4 0 100.00%
Jan 15, 2026 (Thu) 16 0.22 23.47 13.71 16 0 100.00%
Jan 16, 2026 (Fri) 6 0.21 49.83 21.82 4 2 66.67%
Jan 17, 2026 (Sat) 1 0.05 0.05 0.05 1 0 100.00%
Jan 18, 2026 (Sun) 1 1.78 1.78 1.78 1 0 100.00%
Jan 19, 2026 (Mon) 3 2.83 16.74 7.89 3 0 100.00%
Jan 20, 2026 (Tue) 7 2.59 16.33 11.93 7 0 100.00%
Jan 21, 2026 (Wed) 10 1.73 23.25 12.36 10 0 100.00%
Jan 22, 2026 (Thu) 14 0.14 23.32 6.85 14 0 100.00%
Jan 23, 2026 (Fri) 3 15.93 42.52 30.43 1 2 33.33%
Jan 26, 2026 (Mon) 1 21.57 21.57 21.57 1 0 100.00%
Jan 30, 2026 (Fri) 14 3.54 52.13 23.89 11 3 78.57%
Jan 31, 2026 (Sat) 1 23.40 23.40 23.40 1 0 100.00%