Day-wise SLA Report

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December 2025 Café de Pool Maasbree B.V.

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Total Documents

86

All documents in period
Within SLA

67

? 24 hours
Exceeded SLA

19

> 24 hours
Compliance

77.91%

Overall rate
Avg Processing Time

14.25 hrs

Average turnaround
Showing 1 to 25 of 25 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 1 0.46 0.46 0.46 1 0 100.00%
Dec 02, 2025 (Tue) 1 41.70 41.70 41.70 0 1 0.00%
Dec 03, 2025 (Wed) 4 0.16 38.50 24.13 1 3 25.00%
Dec 04, 2025 (Thu) 12 0.28 35.43 26.46 1 11 8.33%
Dec 05, 2025 (Fri) 2 16.85 36.86 26.86 1 1 50.00%
Dec 06, 2025 (Sat) 1 0.13 0.13 0.13 1 0 100.00%
Dec 07, 2025 (Sun) 1 8.99 8.99 8.99 1 0 100.00%
Dec 08, 2025 (Mon) 2 18.06 22.55 20.31 2 0 100.00%
Dec 09, 2025 (Tue) 10 0.17 25.17 13.29 8 2 80.00%
Dec 10, 2025 (Wed) 3 3.08 21.30 9.45 3 0 100.00%
Dec 11, 2025 (Thu) 11 5.35 19.89 12.45 11 0 100.00%
Dec 12, 2025 (Fri) 4 0.49 44.42 13.24 3 1 75.00%
Dec 13, 2025 (Sat) 1 19.30 19.30 19.30 1 0 100.00%
Dec 15, 2025 (Mon) 1 0.18 0.18 0.18 1 0 100.00%
Dec 17, 2025 (Wed) 1 16.88 16.88 16.88 1 0 100.00%
Dec 18, 2025 (Thu) 8 0.20 18.00 6.51 8 0 100.00%
Dec 19, 2025 (Fri) 3 0.87 14.87 5.97 3 0 100.00%
Dec 22, 2025 (Mon) 3 5.27 20.33 15.31 3 0 100.00%
Dec 23, 2025 (Tue) 1 0.16 0.16 0.16 1 0 100.00%
Dec 25, 2025 (Thu) 1 4.34 4.34 4.34 1 0 100.00%
Dec 26, 2025 (Fri) 6 10.52 13.09 12.50 6 0 100.00%
Dec 27, 2025 (Sat) 2 2.48 15.91 9.19 2 0 100.00%
Dec 28, 2025 (Sun) 3 0.23 18.72 11.05 3 0 100.00%
Dec 29, 2025 (Mon) 1 19.22 19.22 19.22 1 0 100.00%
Dec 31, 2025 (Wed) 3 3.28 5.56 4.12 3 0 100.00%