Day-wise SLA Report
Total Documents
125
All documents in periodWithin SLA
116
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
92.80%
Overall rateAvg Processing Time
13.34 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 04, 2026 (Wed) | 2 | 14.51 | 22.44 | 18.47 | 2 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 4 | 9.64 | 37.60 | 21.55 | 3 | 1 | 75.00% |
| Feb 07, 2026 (Sat) | 19 | 15.71 | 23.58 | 21.08 | 19 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 8 | 0.06 | 18.47 | 9.80 | 8 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 9 | 4.28 | 34.12 | 13.65 | 8 | 1 | 88.89% |
| Feb 11, 2026 (Wed) | 20 | 1.13 | 25.16 | 6.90 | 19 | 1 | 95.00% |
| Feb 12, 2026 (Thu) | 9 | 0.15 | 20.15 | 7.56 | 9 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 7 | 0.89 | 38.38 | 17.11 | 5 | 2 | 71.43% |
| Feb 14, 2026 (Sat) | 1 | 16.45 | 16.45 | 16.45 | 1 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 5 | 5.38 | 23.09 | 17.93 | 5 | 0 | 100.00% |
| Feb 21, 2026 (Sat) | 9 | 19.04 | 39.45 | 22.98 | 7 | 2 | 77.78% |
| Feb 22, 2026 (Sun) | 1 | 10.41 | 10.41 | 10.41 | 1 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 3 | 18.12 | 29.65 | 24.29 | 1 | 2 | 33.33% |
| Feb 24, 2026 (Tue) | 1 | 20.36 | 20.36 | 20.36 | 1 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 5 | 1.61 | 15.95 | 8.23 | 5 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 2 | 3.10 | 5.94 | 4.52 | 2 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 10 | 0.23 | 2.80 | 0.81 | 10 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 10 | 0.22 | 19.68 | 14.22 | 10 | 0 | 100.00% |