Day-wise SLA Report
Total Documents
73
All documents in periodWithin SLA
64
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
87.67%
Overall rateAvg Processing Time
13.98 hrs
Average turnaround
Showing 1 to 22 of 22 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 3 | 19.88 | 20.19 | 19.98 | 3 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 4 | 0.09 | 20.66 | 10.27 | 4 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 5 | 0.18 | 22.42 | 8.98 | 5 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 3 | 5.71 | 20.97 | 13.12 | 3 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 9 | 4.80 | 36.52 | 16.81 | 6 | 3 | 66.67% |
| Mar 08, 2026 (Sun) | 1 | 10.17 | 10.17 | 10.17 | 1 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 1 | 0.16 | 0.16 | 0.16 | 1 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 1 | 0.25 | 0.25 | 0.25 | 1 | 0 | 100.00% |
| Mar 14, 2026 (Sat) | 1 | 46.78 | 46.78 | 46.78 | 0 | 1 | 0.00% |
| Mar 15, 2026 (Sun) | 2 | 1.95 | 9.58 | 5.76 | 2 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 6 | 16.81 | 26.11 | 19.99 | 5 | 1 | 83.33% |
| Mar 17, 2026 (Tue) | 1 | 4.74 | 4.74 | 4.74 | 1 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 3 | 17.49 | 39.06 | 25.50 | 2 | 1 | 66.67% |
| Mar 21, 2026 (Sat) | 1 | 20.53 | 20.53 | 20.53 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 3 | 8.93 | 9.44 | 9.18 | 3 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 1.30 | 2.81 | 1.94 | 5 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 1 | 1.85 | 1.85 | 1.85 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 10 | 0.23 | 20.48 | 12.73 | 10 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 2 | 0.48 | 4.03 | 2.25 | 2 | 0 | 100.00% |
| Mar 28, 2026 (Sat) | 1 | 31.35 | 31.35 | 31.35 | 0 | 1 | 0.00% |
| Mar 30, 2026 (Mon) | 6 | 3.16 | 32.93 | 21.72 | 4 | 2 | 66.67% |
| Mar 31, 2026 (Tue) | 4 | 0.82 | 21.07 | 15.19 | 4 | 0 | 100.00% |