Day-wise SLA Report


Previous Month

April 2026 Café de Pool Maasbree B.V.

Next Month
Total Documents

15

All documents in period
Within SLA

12

? 24 hours
Exceeded SLA

3

> 24 hours
Compliance

80.00%

Overall rate
Avg Processing Time

20.66 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 2 22.90 23.93 23.41 2 0 100.00%
Apr 02, 2026 (Thu) 2 0.33 12.69 6.51 2 0 100.00%
Apr 03, 2026 (Fri) 11 0.23 59.44 22.73 8 3 72.73%