Day-wise SLA Report
Total Documents
15
All documents in periodWithin SLA
12
? 24 hoursExceeded SLA
3
> 24 hoursCompliance
80.00%
Overall rateAvg Processing Time
20.66 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 2 | 22.90 | 23.93 | 23.41 | 2 | 0 | 100.00% |
| Apr 02, 2026 (Thu) | 2 | 0.33 | 12.69 | 6.51 | 2 | 0 | 100.00% |
| Apr 03, 2026 (Fri) | 11 | 0.23 | 59.44 | 22.73 | 8 | 3 | 72.73% |