Day-wise SLA Report
Total Documents
39
All documents in periodWithin SLA
22
? 24 hoursExceeded SLA
17
> 24 hoursCompliance
56.41%
Overall rateAvg Processing Time
26.23 hrs
Average turnaround
Showing 1 to 10 of 10 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 03, 2026 (Tue) | 4 | 21.40 | 25.84 | 23.70 | 2 | 2 | 50.00% |
| Feb 05, 2026 (Thu) | 7 | 34.45 | 36.15 | 35.13 | 0 | 7 | 0.00% |
| Feb 06, 2026 (Fri) | 1 | 16.41 | 16.41 | 16.41 | 1 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 2 | 19.71 | 19.72 | 19.72 | 2 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 1 | 26.63 | 26.63 | 26.63 | 0 | 1 | 0.00% |
| Feb 11, 2026 (Wed) | 1 | 25.10 | 25.10 | 25.10 | 0 | 1 | 0.00% |
| Feb 12, 2026 (Thu) | 3 | 18.16 | 21.53 | 19.29 | 3 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 1 | 56.25 | 56.25 | 56.25 | 0 | 1 | 0.00% |
| Feb 16, 2026 (Mon) | 18 | 19.26 | 44.28 | 24.28 | 13 | 5 | 72.22% |
| Feb 28, 2026 (Sat) | 1 | 23.48 | 23.48 | 23.48 | 1 | 0 | 100.00% |