Day-wise SLA Report
Total Documents
139
All documents in periodWithin SLA
79
? 24 hoursExceeded SLA
60
> 24 hoursCompliance
56.83%
Overall rateAvg Processing Time
30.35 hrs
Average turnaround
Showing 1 to 9 of 9 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 42 | 5.38 | 49.16 | 28.80 | 28 | 14 | 66.67% |
| Mar 05, 2026 (Thu) | 1 | 6.01 | 6.01 | 6.01 | 1 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 2 | 6.59 | 6.62 | 6.60 | 2 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 5 | 4.97 | 24.43 | 15.74 | 4 | 1 | 80.00% |
| Mar 10, 2026 (Tue) | 12 | 1.25 | 42.80 | 32.06 | 2 | 10 | 16.67% |
| Mar 16, 2026 (Mon) | 48 | 16.71 | 71.52 | 38.15 | 23 | 25 | 47.92% |
| Mar 18, 2026 (Wed) | 1 | 2.72 | 2.72 | 2.72 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 27 | 21.74 | 29.77 | 24.78 | 17 | 10 | 62.96% |
| Mar 28, 2026 (Sat) | 1 | 22.90 | 22.90 | 22.90 | 1 | 0 | 100.00% |