Day-wise SLA Report
Total Documents
17
All documents in periodWithin SLA
8
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
47.06%
Overall rateAvg Processing Time
25.66 hrs
Average turnaround
Showing 1 to 8 of 8 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 1 | 1.87 | 1.87 | 1.87 | 1 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 3 | 1.19 | 21.73 | 14.48 | 3 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 1 | 19.55 | 19.55 | 19.55 | 1 | 0 | 100.00% |
| Jan 07, 2026 (Wed) | 5 | 19.30 | 42.32 | 31.41 | 1 | 4 | 20.00% |
| Jan 08, 2026 (Thu) | 2 | 36.48 | 37.06 | 36.77 | 0 | 2 | 0.00% |
| Jan 12, 2026 (Mon) | 1 | 21.93 | 21.93 | 21.93 | 1 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 3 | 20.82 | 26.76 | 24.77 | 1 | 2 | 33.33% |
| Jan 23, 2026 (Fri) | 1 | 44.50 | 44.50 | 44.50 | 0 | 1 | 0.00% |