Day-wise SLA Report


Previous Month

December 2025 Co Accountants B.V.

Next Month
Total Documents

18

All documents in period
Within SLA

13

? 24 hours
Exceeded SLA

5

> 24 hours
Compliance

72.22%

Overall rate
Avg Processing Time

18.21 hrs

Average turnaround
Showing 1 to 12 of 12 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 4 5.33 35.78 19.79 2 2 50.00%
Dec 02, 2025 (Tue) 1 26.27 26.27 26.27 0 1 0.00%
Dec 03, 2025 (Wed) 1 15.63 15.63 15.63 1 0 100.00%
Dec 04, 2025 (Thu) 2 27.43 27.79 27.61 0 2 0.00%
Dec 05, 2025 (Fri) 1 15.70 15.70 15.70 1 0 100.00%
Dec 08, 2025 (Mon) 1 12.39 12.39 12.39 1 0 100.00%
Dec 16, 2025 (Tue) 1 21.80 21.80 21.80 1 0 100.00%
Dec 17, 2025 (Wed) 1 18.16 18.16 18.16 1 0 100.00%
Dec 22, 2025 (Mon) 1 5.59 5.59 5.59 1 0 100.00%
Dec 23, 2025 (Tue) 3 6.01 20.59 15.20 3 0 100.00%
Dec 24, 2025 (Wed) 1 18.70 18.70 18.70 1 0 100.00%
Dec 31, 2025 (Wed) 1 13.53 13.53 13.53 1 0 100.00%