Day-wise SLA Report


Previous Month

February 2026 Co Accountants B.V.

Next Month
Total Documents

25

All documents in period
Within SLA

18

? 24 hours
Exceeded SLA

7

> 24 hours
Compliance

72.00%

Overall rate
Avg Processing Time

19.93 hrs

Average turnaround
Showing 1 to 11 of 11 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 5 2.61 22.41 10.13 5 0 100.00%
Feb 03, 2026 (Tue) 5 21.17 28.14 23.78 3 2 60.00%
Feb 04, 2026 (Wed) 1 22.23 22.23 22.23 1 0 100.00%
Feb 05, 2026 (Thu) 1 23.33 23.33 23.33 1 0 100.00%
Feb 06, 2026 (Fri) 1 15.77 15.77 15.77 1 0 100.00%
Feb 11, 2026 (Wed) 5 4.84 28.94 22.48 1 4 20.00%
Feb 12, 2026 (Thu) 1 20.71 20.71 20.71 1 0 100.00%
Feb 13, 2026 (Fri) 1 39.76 39.76 39.76 0 1 0.00%
Feb 17, 2026 (Tue) 3 17.99 23.19 21.42 3 0 100.00%
Feb 25, 2026 (Wed) 1 15.83 15.83 15.83 1 0 100.00%
Feb 27, 2026 (Fri) 1 14.44 14.44 14.44 1 0 100.00%