Day-wise SLA Report
Total Documents
25
All documents in periodWithin SLA
18
? 24 hoursExceeded SLA
7
> 24 hoursCompliance
72.00%
Overall rateAvg Processing Time
19.93 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 5 | 2.61 | 22.41 | 10.13 | 5 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 5 | 21.17 | 28.14 | 23.78 | 3 | 2 | 60.00% |
| Feb 04, 2026 (Wed) | 1 | 22.23 | 22.23 | 22.23 | 1 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 1 | 23.33 | 23.33 | 23.33 | 1 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 1 | 15.77 | 15.77 | 15.77 | 1 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 5 | 4.84 | 28.94 | 22.48 | 1 | 4 | 20.00% |
| Feb 12, 2026 (Thu) | 1 | 20.71 | 20.71 | 20.71 | 1 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 1 | 39.76 | 39.76 | 39.76 | 0 | 1 | 0.00% |
| Feb 17, 2026 (Tue) | 3 | 17.99 | 23.19 | 21.42 | 3 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 15.83 | 15.83 | 15.83 | 1 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 1 | 14.44 | 14.44 | 14.44 | 1 | 0 | 100.00% |