Day-wise SLA Report
Total Documents
21
All documents in periodWithin SLA
20
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
95.24%
Overall rateAvg Processing Time
14.78 hrs
Average turnaround
Showing 1 to 10 of 10 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 6 | 18.64 | 23.44 | 20.14 | 6 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 4 | 7.49 | 22.27 | 16.42 | 4 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 2 | 1.19 | 16.15 | 8.67 | 2 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 1 | 5.48 | 5.48 | 5.48 | 1 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 1 | 11.85 | 11.85 | 11.85 | 1 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 1 | 15.90 | 15.90 | 15.90 | 1 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 1 | 1.25 | 1.25 | 1.25 | 1 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 1 | 18.20 | 18.20 | 18.20 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 1 | 4.34 | 4.34 | 4.34 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 3 | 0.35 | 27.79 | 16.48 | 2 | 1 | 66.67% |