Day-wise SLA Report
Total Documents
8
All documents in periodWithin SLA
4
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
50.00%
Overall rateAvg Processing Time
27.75 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 4 | 21.09 | 42.94 | 27.69 | 3 | 1 | 75.00% |
| Apr 02, 2026 (Thu) | 2 | 37.16 | 43.25 | 40.20 | 0 | 2 | 0.00% |
| Apr 03, 2026 (Fri) | 2 | 2.08 | 28.74 | 15.41 | 1 | 1 | 50.00% |