Day-wise SLA Report
Total Documents
216
All documents in periodWithin SLA
122
? 24 hoursExceeded SLA
94
> 24 hoursCompliance
56.48%
Overall rateAvg Processing Time
26.72 hrs
Average turnaround
Showing 1 to 23 of 23 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 01, 2026 (Thu) | 1 | 1.23 | 1.23 | 1.23 | 1 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 1 | 1.82 | 1.82 | 1.82 | 1 | 0 | 100.00% |
| Jan 03, 2026 (Sat) | 1 | 19.74 | 19.74 | 19.74 | 1 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 10 | 0.02 | 29.27 | 12.76 | 8 | 2 | 80.00% |
| Jan 06, 2026 (Tue) | 5 | 26.32 | 83.29 | 38.19 | 0 | 5 | 0.00% |
| Jan 07, 2026 (Wed) | 6 | 26.74 | 42.86 | 30.94 | 0 | 6 | 0.00% |
| Jan 08, 2026 (Thu) | 30 | 23.01 | 37.12 | 24.85 | 23 | 7 | 76.67% |
| Jan 09, 2026 (Fri) | 23 | 3.59 | 44.51 | 36.71 | 1 | 22 | 4.35% |
| Jan 12, 2026 (Mon) | 2 | 20.59 | 20.63 | 20.61 | 2 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 8 | 21.91 | 37.89 | 26.96 | 1 | 7 | 12.50% |
| Jan 14, 2026 (Wed) | 9 | 22.65 | 94.38 | 30.97 | 8 | 1 | 88.89% |
| Jan 15, 2026 (Thu) | 2 | 21.18 | 22.81 | 21.99 | 2 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 13 | 0.88 | 66.89 | 35.24 | 5 | 8 | 38.46% |
| Jan 19, 2026 (Mon) | 4 | 4.58 | 6.20 | 5.05 | 4 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 14 | 2.25 | 20.15 | 10.84 | 14 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 9 | 5.74 | 25.11 | 18.19 | 8 | 1 | 88.89% |
| Jan 22, 2026 (Thu) | 2 | 25.08 | 25.09 | 25.08 | 0 | 2 | 0.00% |
| Jan 23, 2026 (Fri) | 16 | 43.71 | 50.98 | 48.15 | 0 | 16 | 0.00% |
| Jan 26, 2026 (Mon) | 6 | 12.73 | 39.75 | 25.50 | 4 | 2 | 66.67% |
| Jan 27, 2026 (Tue) | 6 | 20.75 | 46.68 | 25.89 | 4 | 2 | 66.67% |
| Jan 28, 2026 (Wed) | 21 | 15.99 | 27.85 | 22.01 | 19 | 2 | 90.48% |
| Jan 29, 2026 (Thu) | 5 | 20.97 | 26.45 | 22.81 | 4 | 1 | 80.00% |
| Jan 30, 2026 (Fri) | 22 | 10.67 | 43.53 | 26.15 | 12 | 10 | 54.55% |