Day-wise SLA Report

Previous Month

December 2025 ColorCrew

Next Month
Total Documents

208

All documents in period
Within SLA

169

? 24 hours
Exceeded SLA

39

> 24 hours
Compliance

81.25%

Overall rate
Avg Processing Time

18.24 hrs

Average turnaround
Showing 1 to 20 of 20 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 6 3.48 4.61 3.86 6 0 100.00%
Dec 02, 2025 (Tue) 9 26.28 45.26 39.76 0 9 0.00%
Dec 03, 2025 (Wed) 14 18.74 42.13 30.31 2 12 14.29%
Dec 04, 2025 (Thu) 10 21.64 36.69 28.06 2 8 20.00%
Dec 05, 2025 (Fri) 2 22.14 47.03 34.59 1 1 50.00%
Dec 08, 2025 (Mon) 6 5.39 5.44 5.42 6 0 100.00%
Dec 09, 2025 (Tue) 1 24.84 24.84 24.84 0 1 0.00%
Dec 10, 2025 (Wed) 7 22.52 26.89 25.74 1 6 14.29%
Dec 11, 2025 (Thu) 1 21.92 21.92 21.92 1 0 100.00%
Dec 12, 2025 (Fri) 32 14.55 44.25 18.94 31 1 96.88%
Dec 15, 2025 (Mon) 11 2.17 20.30 9.14 11 0 100.00%
Dec 16, 2025 (Tue) 7 21.28 22.23 21.56 7 0 100.00%
Dec 17, 2025 (Wed) 5 1.71 19.05 11.85 5 0 100.00%
Dec 18, 2025 (Thu) 1 21.29 21.29 21.29 1 0 100.00%
Dec 19, 2025 (Fri) 2 21.84 43.25 32.55 1 1 50.00%
Dec 22, 2025 (Mon) 31 3.96 23.96 11.72 31 0 100.00%
Dec 23, 2025 (Tue) 10 9.04 21.38 17.34 10 0 100.00%
Dec 24, 2025 (Wed) 22 1.77 20.77 13.86 22 0 100.00%
Dec 29, 2025 (Mon) 29 4.19 21.55 18.07 29 0 100.00%
Dec 31, 2025 (Wed) 2 5.16 5.61 5.38 2 0 100.00%