Day-wise SLA Report
Total Documents
195
All documents in periodWithin SLA
158
? 24 hoursExceeded SLA
37
> 24 hoursCompliance
81.03%
Overall rateAvg Processing Time
18.76 hrs
Average turnaround
Showing 1 to 20 of 20 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 7.30 | 7.30 | 7.30 | 1 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 6 | 14.16 | 14.41 | 14.30 | 6 | 0 | 100.00% |
| Feb 04, 2026 (Wed) | 6 | 22.02 | 25.58 | 23.82 | 2 | 4 | 33.33% |
| Feb 05, 2026 (Thu) | 7 | 3.91 | 23.83 | 19.57 | 7 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 17 | 16.54 | 40.58 | 36.54 | 1 | 16 | 5.88% |
| Feb 09, 2026 (Mon) | 3 | 20.71 | 22.42 | 21.36 | 3 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 4 | 23.01 | 25.28 | 23.93 | 3 | 1 | 75.00% |
| Feb 11, 2026 (Wed) | 4 | 21.98 | 25.98 | 24.57 | 1 | 3 | 25.00% |
| Feb 12, 2026 (Thu) | 19 | 18.44 | 22.12 | 19.55 | 19 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 11 | 0.57 | 57.00 | 17.77 | 10 | 1 | 90.91% |
| Feb 16, 2026 (Mon) | 9 | 2.82 | 45.15 | 20.07 | 8 | 1 | 88.89% |
| Feb 17, 2026 (Tue) | 3 | 18.66 | 22.26 | 19.87 | 3 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 6 | 20.91 | 21.53 | 21.25 | 6 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 16 | 18.86 | 21.56 | 19.77 | 16 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 27 | 4.47 | 42.96 | 19.34 | 19 | 8 | 70.37% |
| Feb 23, 2026 (Mon) | 16 | 1.05 | 53.61 | 16.21 | 14 | 2 | 87.50% |
| Feb 24, 2026 (Tue) | 2 | 21.19 | 28.18 | 24.68 | 1 | 1 | 50.00% |
| Feb 25, 2026 (Wed) | 8 | 17.69 | 23.13 | 20.45 | 8 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 12 | 1.24 | 13.94 | 7.83 | 12 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 18 | 1.92 | 15.94 | 3.71 | 18 | 0 | 100.00% |