Day-wise SLA Report
Total Documents
155
All documents in periodWithin SLA
137
? 24 hoursExceeded SLA
18
> 24 hoursCompliance
88.39%
Overall rateAvg Processing Time
15.68 hrs
Average turnaround
Showing 1 to 23 of 23 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 21.39 | 21.39 | 21.39 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 2 | 19.58 | 23.43 | 21.51 | 2 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 8 | 18.76 | 20.17 | 19.45 | 8 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 4 | 4.08 | 22.90 | 15.82 | 4 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 10 | 4.27 | 42.64 | 14.69 | 8 | 2 | 80.00% |
| Mar 09, 2026 (Mon) | 1 | 20.93 | 20.93 | 20.93 | 1 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 1 | 29.28 | 29.28 | 29.28 | 0 | 1 | 0.00% |
| Mar 11, 2026 (Wed) | 13 | 20.33 | 24.24 | 23.00 | 11 | 2 | 84.62% |
| Mar 12, 2026 (Thu) | 7 | 8.09 | 26.98 | 21.28 | 5 | 2 | 71.43% |
| Mar 13, 2026 (Fri) | 23 | 2.27 | 19.38 | 12.60 | 23 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 2 | 20.51 | 22.16 | 21.34 | 2 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 12 | 15.31 | 26.39 | 17.55 | 11 | 1 | 91.67% |
| Mar 18, 2026 (Wed) | 2 | 1.80 | 22.06 | 11.93 | 2 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 6 | 5.78 | 21.00 | 10.55 | 6 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 4 | 2.97 | 18.26 | 7.72 | 4 | 0 | 100.00% |
| Mar 21, 2026 (Sat) | 1 | 19.92 | 19.92 | 19.92 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 18 | 0.73 | 20.39 | 8.74 | 18 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 4 | 2.28 | 5.57 | 4.74 | 4 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 2 | 6.99 | 17.68 | 12.33 | 2 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 11 | 3.50 | 15.10 | 6.70 | 11 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 12 | 14.08 | 43.30 | 22.24 | 8 | 4 | 66.67% |
| Mar 30, 2026 (Mon) | 1 | 21.86 | 21.86 | 21.86 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 10 | 13.66 | 37.41 | 25.84 | 4 | 6 | 40.00% |