Day-wise SLA Report
Total Documents
24
All documents in periodWithin SLA
1
? 24 hoursExceeded SLA
23
> 24 hoursCompliance
4.17%
Overall rateAvg Processing Time
39.91 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 4 | 23.14 | 43.36 | 32.96 | 1 | 3 | 25.00% |
| Apr 02, 2026 (Thu) | 19 | 38.52 | 44.18 | 42.12 | 0 | 19 | 0.00% |
| Apr 03, 2026 (Fri) | 1 | 25.72 | 25.72 | 25.72 | 0 | 1 | 0.00% |