Day-wise SLA Report
Total Documents
1,649
All documents in periodWithin SLA
1,211
? 24 hoursExceeded SLA
438
> 24 hoursCompliance
73.44%
Overall rateAvg Processing Time
19.16 hrs
Average turnaround
Showing 1 to 31 of 31 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 01, 2026 (Thu) | 18 | 0.32 | 4.55 | 1.02 | 18 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 113 | 0.14 | 43.52 | 4.67 | 105 | 8 | 92.92% |
| Jan 03, 2026 (Sat) | 14 | 0.08 | 36.28 | 17.47 | 7 | 7 | 50.00% |
| Jan 04, 2026 (Sun) | 49 | 0.77 | 15.74 | 8.77 | 49 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 73 | 1.98 | 37.34 | 22.10 | 54 | 19 | 73.97% |
| Jan 06, 2026 (Tue) | 211 | 1.03 | 41.54 | 21.66 | 179 | 32 | 84.83% |
| Jan 07, 2026 (Wed) | 92 | 16.30 | 43.35 | 28.95 | 33 | 59 | 35.87% |
| Jan 08, 2026 (Thu) | 119 | 0.30 | 43.32 | 24.14 | 92 | 27 | 77.31% |
| Jan 09, 2026 (Fri) | 123 | 0.18 | 49.93 | 33.91 | 38 | 85 | 30.89% |
| Jan 10, 2026 (Sat) | 40 | 0.61 | 44.99 | 30.57 | 10 | 30 | 25.00% |
| Jan 11, 2026 (Sun) | 66 | 0.35 | 12.88 | 4.43 | 66 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 60 | 2.41 | 31.77 | 19.15 | 43 | 17 | 71.67% |
| Jan 13, 2026 (Tue) | 140 | 0.14 | 39.63 | 10.02 | 127 | 13 | 90.71% |
| Jan 14, 2026 (Wed) | 118 | 1.65 | 34.94 | 17.77 | 93 | 25 | 78.81% |
| Jan 15, 2026 (Thu) | 70 | 0.21 | 26.98 | 18.52 | 60 | 10 | 85.71% |
| Jan 16, 2026 (Fri) | 36 | 1.74 | 46.75 | 27.38 | 20 | 16 | 55.56% |
| Jan 17, 2026 (Sat) | 3 | 20.82 | 24.78 | 22.28 | 2 | 1 | 66.67% |
| Jan 18, 2026 (Sun) | 7 | 0.13 | 16.35 | 5.61 | 7 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 13 | 1.95 | 19.25 | 6.59 | 13 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 20 | 1.69 | 26.67 | 16.72 | 17 | 3 | 85.00% |
| Jan 21, 2026 (Wed) | 41 | 0.12 | 31.85 | 20.07 | 25 | 16 | 60.98% |
| Jan 22, 2026 (Thu) | 30 | 3.05 | 38.88 | 26.63 | 8 | 22 | 26.67% |
| Jan 23, 2026 (Fri) | 47 | 0.05 | 68.31 | 26.16 | 24 | 23 | 51.06% |
| Jan 24, 2026 (Sat) | 1 | 0.32 | 0.32 | 0.32 | 1 | 0 | 100.00% |
| Jan 25, 2026 (Sun) | 6 | 0.23 | 20.30 | 12.03 | 6 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 23 | 0.06 | 22.62 | 14.71 | 23 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 8 | 6.54 | 21.43 | 17.19 | 8 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 7 | 1.46 | 22.12 | 16.62 | 7 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 35 | 0.25 | 33.73 | 15.14 | 32 | 3 | 91.43% |
| Jan 30, 2026 (Fri) | 57 | 0.97 | 55.16 | 22.26 | 41 | 16 | 71.93% |
| Jan 31, 2026 (Sat) | 9 | 0.14 | 42.79 | 21.70 | 3 | 6 | 33.33% |