Day-wise SLA Report

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December 2025 Compagnie Adviseurs en Accountants

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Total Documents

1,103

All documents in period
Within SLA

946

? 24 hours
Exceeded SLA

157

> 24 hours
Compliance

85.77%

Overall rate
Avg Processing Time

15.62 hrs

Average turnaround
Showing 1 to 30 of 30 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 14 2.47 34.75 17.60 11 3 78.57%
Dec 02, 2025 (Tue) 17 2.79 42.66 27.27 7 10 41.18%
Dec 03, 2025 (Wed) 23 0.33 40.65 25.97 7 16 30.43%
Dec 04, 2025 (Thu) 55 4.98 38.71 25.58 12 43 21.82%
Dec 05, 2025 (Fri) 78 0.43 45.67 19.26 73 5 93.59%
Dec 06, 2025 (Sat) 6 0.78 37.78 16.25 4 2 66.67%
Dec 08, 2025 (Mon) 2 22.60 23.51 23.06 2 0 100.00%
Dec 09, 2025 (Tue) 3 22.31 22.96 22.72 3 0 100.00%
Dec 10, 2025 (Wed) 7 1.96 24.27 13.42 6 1 85.71%
Dec 11, 2025 (Thu) 65 1.56 34.12 16.80 51 14 78.46%
Dec 12, 2025 (Fri) 15 0.06 19.69 11.70 15 0 100.00%
Dec 13, 2025 (Sat) 24 17.90 44.01 34.41 5 19 20.83%
Dec 14, 2025 (Sun) 8 0.12 22.38 13.98 8 0 100.00%
Dec 15, 2025 (Mon) 10 3.90 17.92 14.95 10 0 100.00%
Dec 16, 2025 (Tue) 6 0.06 20.21 8.00 6 0 100.00%
Dec 17, 2025 (Wed) 15 1.53 27.82 15.34 14 1 93.33%
Dec 18, 2025 (Thu) 40 0.64 31.62 17.80 27 13 67.50%
Dec 19, 2025 (Fri) 70 0.39 57.99 16.87 58 12 82.86%
Dec 20, 2025 (Sat) 2 33.83 33.83 33.83 0 2 0.00%
Dec 21, 2025 (Sun) 1 0.78 0.78 0.78 1 0 100.00%
Dec 22, 2025 (Mon) 85 3.04 43.84 20.05 71 14 83.53%
Dec 23, 2025 (Tue) 249 0.08 24.17 12.54 247 2 99.20%
Dec 24, 2025 (Wed) 123 0.29 23.31 9.42 123 0 100.00%
Dec 25, 2025 (Thu) 18 0.30 7.35 0.97 18 0 100.00%
Dec 26, 2025 (Fri) 18 0.19 11.41 2.11 18 0 100.00%
Dec 27, 2025 (Sat) 58 0.25 19.76 18.25 58 0 100.00%
Dec 28, 2025 (Sun) 10 0.18 2.05 0.95 10 0 100.00%
Dec 29, 2025 (Mon) 28 0.00 19.50 10.59 28 0 100.00%
Dec 30, 2025 (Tue) 42 1.88 21.58 15.01 42 0 100.00%
Dec 31, 2025 (Wed) 11 0.48 23.33 7.02 11 0 100.00%