Day-wise SLA Report

Previous Month

February 2026 Compagnie Adviseurs en Accountants

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Total Documents

850

All documents in period
Within SLA

772

? 24 hours
Exceeded SLA

78

> 24 hours
Compliance

90.82%

Overall rate
Avg Processing Time

14.70 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 17 13.53 24.70 19.53 16 1 94.12%
Feb 03, 2026 (Tue) 12 0.46 35.09 20.21 7 5 58.33%
Feb 04, 2026 (Wed) 18 0.82 35.33 15.28 10 8 55.56%
Feb 05, 2026 (Thu) 16 6.03 24.05 20.59 14 2 87.50%
Feb 06, 2026 (Fri) 166 0.92 66.88 22.54 150 16 90.36%
Feb 07, 2026 (Sat) 1 0.90 0.90 0.90 1 0 100.00%
Feb 08, 2026 (Sun) 8 0.20 16.59 5.72 8 0 100.00%
Feb 09, 2026 (Mon) 7 0.59 24.01 12.56 6 1 85.71%
Feb 10, 2026 (Tue) 12 1.44 21.11 11.63 12 0 100.00%
Feb 11, 2026 (Wed) 71 1.94 26.01 9.39 64 7 90.14%
Feb 12, 2026 (Thu) 103 0.45 22.89 7.15 103 0 100.00%
Feb 13, 2026 (Fri) 67 0.07 63.92 11.19 64 3 95.52%
Feb 14, 2026 (Sat) 8 28.17 42.07 39.70 0 8 0.00%
Feb 15, 2026 (Sun) 6 0.16 20.88 7.84 6 0 100.00%
Feb 16, 2026 (Mon) 9 2.59 22.52 11.95 9 0 100.00%
Feb 17, 2026 (Tue) 32 3.03 32.68 16.50 31 1 96.88%
Feb 18, 2026 (Wed) 11 3.92 22.28 17.13 11 0 100.00%
Feb 19, 2026 (Thu) 51 0.99 22.27 15.71 51 0 100.00%
Feb 20, 2026 (Fri) 56 0.12 42.09 19.79 40 16 71.43%
Feb 21, 2026 (Sat) 8 0.20 45.02 25.49 4 4 50.00%
Feb 23, 2026 (Mon) 15 0.15 21.77 14.82 15 0 100.00%
Feb 24, 2026 (Tue) 41 0.22 24.20 15.22 39 2 95.12%
Feb 25, 2026 (Wed) 9 0.27 22.56 14.82 9 0 100.00%
Feb 26, 2026 (Thu) 62 0.37 18.48 6.58 62 0 100.00%
Feb 27, 2026 (Fri) 30 0.21 32.23 5.49 29 1 96.67%
Feb 28, 2026 (Sat) 14 11.43 39.97 21.20 11 3 78.57%