Day-wise SLA Report
Total Documents
985
All documents in periodWithin SLA
793
? 24 hoursExceeded SLA
192
> 24 hoursCompliance
80.51%
Overall rateAvg Processing Time
17.84 hrs
Average turnaround
Showing 1 to 31 of 31 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 4 | 5.77 | 6.57 | 6.08 | 4 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 12 | 0.15 | 21.11 | 7.10 | 12 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 23 | 1.73 | 22.45 | 12.93 | 23 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 18 | 2.42 | 25.48 | 15.85 | 17 | 1 | 94.44% |
| Mar 04, 2026 (Wed) | 19 | 0.14 | 26.70 | 16.29 | 18 | 1 | 94.74% |
| Mar 05, 2026 (Thu) | 42 | 0.32 | 40.97 | 17.50 | 33 | 9 | 78.57% |
| Mar 06, 2026 (Fri) | 70 | 0.18 | 44.59 | 21.20 | 38 | 32 | 54.29% |
| Mar 07, 2026 (Sat) | 8 | 4.27 | 32.34 | 16.60 | 7 | 1 | 87.50% |
| Mar 08, 2026 (Sun) | 3 | 1.41 | 14.12 | 8.95 | 3 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 96 | 2.06 | 25.67 | 15.99 | 95 | 1 | 98.96% |
| Mar 10, 2026 (Tue) | 46 | 0.03 | 37.94 | 20.42 | 38 | 8 | 82.61% |
| Mar 11, 2026 (Wed) | 30 | 2.47 | 33.84 | 20.93 | 19 | 11 | 63.33% |
| Mar 12, 2026 (Thu) | 34 | 0.06 | 26.58 | 11.38 | 31 | 3 | 91.18% |
| Mar 13, 2026 (Fri) | 94 | 0.48 | 35.65 | 10.79 | 89 | 5 | 94.68% |
| Mar 14, 2026 (Sat) | 8 | 20.87 | 45.65 | 29.72 | 4 | 4 | 50.00% |
| Mar 15, 2026 (Sun) | 1 | 16.64 | 16.64 | 16.64 | 1 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 21 | 1.04 | 24.17 | 16.45 | 20 | 1 | 95.24% |
| Mar 17, 2026 (Tue) | 7 | 4.15 | 21.63 | 12.28 | 7 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 9 | 1.28 | 22.07 | 9.84 | 9 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 89 | 0.34 | 66.37 | 17.70 | 88 | 1 | 98.88% |
| Mar 20, 2026 (Fri) | 48 | 0.15 | 53.79 | 23.22 | 29 | 19 | 60.42% |
| Mar 21, 2026 (Sat) | 14 | 0.90 | 45.91 | 23.44 | 8 | 6 | 57.14% |
| Mar 23, 2026 (Mon) | 11 | 1.20 | 21.53 | 11.36 | 11 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 12 | 0.08 | 16.82 | 6.26 | 12 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 8 | 1.20 | 17.98 | 6.71 | 8 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 7 | 0.58 | 20.31 | 15.51 | 7 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 110 | 0.40 | 47.58 | 24.65 | 67 | 43 | 60.91% |
| Mar 28, 2026 (Sat) | 6 | 0.26 | 28.38 | 22.28 | 2 | 4 | 33.33% |
| Mar 29, 2026 (Sun) | 13 | 0.28 | 11.86 | 4.77 | 13 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 55 | 0.95 | 36.04 | 20.26 | 36 | 19 | 65.45% |
| Mar 31, 2026 (Tue) | 67 | 0.25 | 36.23 | 22.66 | 44 | 23 | 65.67% |