Day-wise SLA Report
Total Documents
698
All documents in periodWithin SLA
437
? 24 hoursExceeded SLA
261
> 24 hoursCompliance
62.61%
Overall rateAvg Processing Time
22.58 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 89 | 0.49 | 43.29 | 23.62 | 50 | 39 | 56.18% |
| Apr 02, 2026 (Thu) | 501 | 0.16 | 63.82 | 22.47 | 309 | 192 | 61.68% |
| Apr 03, 2026 (Fri) | 103 | 0.18 | 67.62 | 22.33 | 74 | 29 | 71.84% |
| Apr 04, 2026 (Sat) | 5 | 0.32 | 41.62 | 19.64 | 4 | 1 | 80.00% |