Day-wise SLA Report
Total Documents
71
All documents in periodWithin SLA
60
? 24 hoursExceeded SLA
11
> 24 hoursCompliance
84.51%
Overall rateAvg Processing Time
15.08 hrs
Average turnaround
Showing 1 to 14 of 14 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 11 | 3.44 | 20.56 | 7.05 | 11 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 2 | 21.86 | 28.02 | 24.94 | 1 | 1 | 50.00% |
| Jan 08, 2026 (Thu) | 2 | 20.82 | 25.52 | 23.17 | 1 | 1 | 50.00% |
| Jan 09, 2026 (Fri) | 9 | 7.54 | 45.61 | 16.95 | 8 | 1 | 88.89% |
| Jan 13, 2026 (Tue) | 1 | 2.17 | 2.17 | 2.17 | 1 | 0 | 100.00% |
| Jan 15, 2026 (Thu) | 4 | 6.13 | 21.09 | 15.83 | 4 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 10 | 0.20 | 21.68 | 11.24 | 10 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 2 | 0.71 | 2.43 | 1.57 | 2 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 8 | 0.22 | 37.12 | 19.31 | 4 | 4 | 50.00% |
| Jan 23, 2026 (Fri) | 6 | 4.36 | 68.06 | 24.84 | 4 | 2 | 66.67% |
| Jan 26, 2026 (Mon) | 2 | 4.16 | 16.79 | 10.48 | 2 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 1 | 6.03 | 6.03 | 6.03 | 1 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 1 | 22.68 | 22.68 | 22.68 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 12 | 9.13 | 43.42 | 17.50 | 10 | 2 | 83.33% |