Day-wise SLA Report
Total Documents
64
All documents in periodWithin SLA
51
? 24 hoursExceeded SLA
13
> 24 hoursCompliance
79.69%
Overall rateAvg Processing Time
14.30 hrs
Average turnaround
Showing 1 to 12 of 12 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 4 | 5.07 | 18.17 | 8.76 | 4 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 1 | 24.82 | 24.82 | 24.82 | 0 | 1 | 0.00% |
| Dec 04, 2025 (Thu) | 12 | 23.77 | 29.14 | 26.51 | 1 | 11 | 8.33% |
| Dec 05, 2025 (Fri) | 11 | 0.41 | 21.10 | 14.61 | 11 | 0 | 100.00% |
| Dec 09, 2025 (Tue) | 2 | 9.52 | 16.68 | 13.10 | 2 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 4 | 0.07 | 22.37 | 9.74 | 4 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 3 | 1.34 | 19.49 | 7.45 | 3 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 1 | 20.52 | 20.52 | 20.52 | 1 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 5 | 1.04 | 3.52 | 2.69 | 5 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 9 | 0.03 | 20.08 | 9.21 | 9 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 6 | 0.05 | 24.50 | 15.31 | 5 | 1 | 83.33% |
| Dec 23, 2025 (Tue) | 6 | 3.27 | 21.24 | 13.37 | 6 | 0 | 100.00% |