Day-wise SLA Report
Total Documents
58
All documents in periodWithin SLA
55
? 24 hoursExceeded SLA
3
> 24 hoursCompliance
94.83%
Overall rateAvg Processing Time
9.68 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 20.24 | 20.24 | 20.24 | 1 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 2 | 21.15 | 21.77 | 21.46 | 2 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 3 | 2.99 | 23.98 | 16.60 | 3 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 2 | 1.92 | 22.96 | 12.44 | 2 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 3 | 0.11 | 25.99 | 9.30 | 2 | 1 | 66.67% |
| Feb 10, 2026 (Tue) | 1 | 4.99 | 4.99 | 4.99 | 1 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 2 | 5.53 | 23.36 | 14.44 | 2 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 5 | 0.23 | 28.64 | 7.41 | 4 | 1 | 80.00% |
| Feb 16, 2026 (Mon) | 4 | 2.51 | 18.49 | 13.35 | 4 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 3 | 19.79 | 20.88 | 20.16 | 3 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 6 | 0.18 | 26.90 | 5.75 | 5 | 1 | 83.33% |
| Feb 20, 2026 (Fri) | 4 | 3.76 | 19.24 | 8.87 | 4 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 4 | 6.59 | 18.41 | 14.51 | 4 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 2 | 0.69 | 17.59 | 9.14 | 2 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 4 | 1.15 | 8.99 | 3.74 | 4 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 12 | 0.31 | 16.56 | 4.13 | 12 | 0 | 100.00% |