Day-wise SLA Report
Total Documents
92
All documents in periodWithin SLA
87
? 24 hoursExceeded SLA
5
> 24 hoursCompliance
94.57%
Overall rateAvg Processing Time
10.69 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 0.26 | 0.26 | 0.26 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 2 | 4.08 | 21.11 | 12.60 | 2 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 2 | 3.92 | 5.07 | 4.50 | 2 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 4 | 1.45 | 44.78 | 28.44 | 1 | 3 | 25.00% |
| Mar 09, 2026 (Mon) | 8 | 0.53 | 18.83 | 9.60 | 8 | 0 | 100.00% |
| Mar 12, 2026 (Thu) | 4 | 3.12 | 5.98 | 4.79 | 4 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 7 | 0.05 | 15.99 | 4.50 | 7 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 7 | 4.43 | 50.56 | 17.73 | 6 | 1 | 85.71% |
| Mar 17, 2026 (Tue) | 16 | 3.18 | 20.71 | 10.77 | 16 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 15 | 0.06 | 18.69 | 6.92 | 15 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 7 | 0.11 | 23.85 | 12.33 | 7 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 1 | 3.57 | 3.57 | 3.57 | 1 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 3 | 0.43 | 19.83 | 7.43 | 3 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 2 | 1.46 | 19.93 | 10.70 | 2 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 12 | 4.05 | 47.42 | 14.51 | 11 | 1 | 91.67% |
| Mar 31, 2026 (Tue) | 1 | 0.29 | 0.29 | 0.29 | 1 | 0 | 100.00% |