Day-wise SLA Report
Total Documents
15,751
All documents in periodWithin SLA
9,999
? 24 hoursExceeded SLA
5,752
> 24 hoursCompliance
63.48%
Overall rateAvg Processing Time
22.21 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 3 | 3.63 | 5.23 | 4.51 | 3 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 73 | 0.10 | 8.03 | 2.10 | 73 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 407 | 0.06 | 45.86 | 12.35 | 306 | 101 | 75.18% |
| Jan 03, 2026 (Sat) | 180 | 0.12 | 39.96 | 23.84 | 111 | 69 | 61.67% |
| Jan 04, 2026 (Sun) | 73 | 0.22 | 20.27 | 9.36 | 73 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 542 | 0.07 | 38.21 | 18.11 | 459 | 83 | 84.69% |
| Jan 06, 2026 (Tue) | 271 | 0.08 | 48.21 | 27.57 | 124 | 147 | 45.76% |
| Jan 07, 2026 (Wed) | 766 | 0.01 | 45.53 | 23.72 | 438 | 328 | 57.18% |
| Jan 08, 2026 (Thu) | 618 | 0.06 | 41.87 | 23.50 | 335 | 283 | 54.21% |
| Jan 09, 2026 (Fri) | 734 | 0.01 | 62.34 | 24.95 | 428 | 306 | 58.31% |
| Jan 10, 2026 (Sat) | 114 | 0.12 | 44.67 | 25.03 | 48 | 66 | 42.11% |
| Jan 11, 2026 (Sun) | 62 | 0.62 | 20.78 | 6.00 | 62 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 411 | 0.13 | 42.00 | 12.94 | 382 | 29 | 92.94% |
| Jan 13, 2026 (Tue) | 580 | 0.05 | 46.61 | 18.43 | 353 | 227 | 60.86% |
| Jan 14, 2026 (Wed) | 419 | 0.15 | 36.31 | 16.05 | 360 | 59 | 85.92% |
| Jan 15, 2026 (Thu) | 981 | 0.06 | 67.34 | 27.33 | 600 | 381 | 61.16% |
| Jan 16, 2026 (Fri) | 976 | 0.03 | 66.70 | 24.27 | 656 | 320 | 67.21% |
| Jan 17, 2026 (Sat) | 48 | 0.19 | 47.21 | 20.99 | 37 | 11 | 77.08% |
| Jan 18, 2026 (Sun) | 114 | -52.71 | 19.06 | 7.05 | 114 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 452 | 0.11 | 63.72 | 13.27 | 398 | 54 | 88.05% |
| Jan 20, 2026 (Tue) | 634 | 0.09 | 49.57 | 15.05 | 583 | 51 | 91.96% |
| Jan 21, 2026 (Wed) | 1,880 | 0.06 | 92.15 | 33.17 | 500 | 1,380 | 26.60% |
| Jan 22, 2026 (Thu) | 1,821 | 0.02 | 57.18 | 28.29 | 772 | 1,049 | 42.39% |
| Jan 23, 2026 (Fri) | 867 | 0.06 | 68.69 | 27.13 | 458 | 409 | 52.83% |
| Jan 24, 2026 (Sat) | 66 | 0.12 | 43.47 | 27.48 | 26 | 40 | 39.39% |
| Jan 25, 2026 (Sun) | 10 | 1.42 | 19.74 | 12.42 | 10 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 352 | 0.03 | 33.18 | 13.47 | 346 | 6 | 98.30% |
| Jan 27, 2026 (Tue) | 419 | 0.02 | 33.64 | 16.77 | 391 | 28 | 93.32% |
| Jan 28, 2026 (Wed) | 586 | 0.03 | 25.40 | 14.59 | 578 | 8 | 98.63% |
| Jan 29, 2026 (Thu) | 575 | -1,362.70 | 29.50 | 6.04 | 538 | 37 | 93.57% |
| Jan 30, 2026 (Fri) | 410 | 0.05 | 58.76 | 15.98 | 329 | 81 | 80.24% |