Day-wise SLA Report
Total Documents
8,465
All documents in periodWithin SLA
6,482
? 24 hoursExceeded SLA
1,983
> 24 hoursCompliance
76.57%
Overall rateAvg Processing Time
17.41 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 1 | 9.20 | 9.20 | 9.20 | 1 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 408 | 0.04 | 35.99 | 14.66 | 366 | 42 | 89.71% |
| Dec 02, 2025 (Tue) | 406 | 0.05 | 51.80 | 32.76 | 65 | 341 | 16.01% |
| Dec 03, 2025 (Wed) | 387 | 0.10 | 87.38 | 28.92 | 106 | 281 | 27.39% |
| Dec 04, 2025 (Thu) | 513 | 0.08 | 68.28 | 27.09 | 88 | 425 | 17.15% |
| Dec 05, 2025 (Fri) | 732 | 0.13 | 62.67 | 24.87 | 540 | 192 | 73.77% |
| Dec 06, 2025 (Sat) | 46 | 0.27 | 43.04 | 19.54 | 30 | 16 | 65.22% |
| Dec 07, 2025 (Sun) | 49 | 0.08 | 22.66 | 6.01 | 49 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 271 | 0.02 | 37.27 | 16.74 | 225 | 46 | 83.03% |
| Dec 09, 2025 (Tue) | 243 | 0.00 | 37.67 | 20.66 | 161 | 82 | 66.26% |
| Dec 10, 2025 (Wed) | 239 | 0.02 | 54.47 | 12.81 | 221 | 18 | 92.47% |
| Dec 11, 2025 (Thu) | 443 | 0.04 | 43.21 | 14.36 | 350 | 93 | 79.01% |
| Dec 12, 2025 (Fri) | 298 | 0.11 | 54.45 | 14.23 | 259 | 39 | 86.91% |
| Dec 13, 2025 (Sat) | 74 | 0.16 | 44.17 | 29.29 | 23 | 51 | 31.08% |
| Dec 14, 2025 (Sun) | 21 | 0.46 | 23.48 | 14.72 | 21 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 171 | 0.14 | 23.24 | 12.08 | 171 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 227 | 0.10 | 30.33 | 15.33 | 221 | 6 | 97.36% |
| Dec 17, 2025 (Wed) | 473 | 0.03 | 40.39 | 14.77 | 413 | 60 | 87.32% |
| Dec 18, 2025 (Thu) | 558 | 0.00 | 31.67 | 11.75 | 528 | 30 | 94.62% |
| Dec 19, 2025 (Fri) | 455 | 0.07 | 59.29 | 15.83 | 380 | 75 | 83.52% |
| Dec 20, 2025 (Sat) | 123 | 0.14 | 48.10 | 26.68 | 46 | 77 | 37.40% |
| Dec 21, 2025 (Sun) | 25 | 0.09 | 20.34 | 11.10 | 25 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 399 | 0.04 | 44.73 | 17.33 | 300 | 99 | 75.19% |
| Dec 23, 2025 (Tue) | 295 | 0.05 | 24.17 | 15.24 | 294 | 1 | 99.66% |
| Dec 24, 2025 (Wed) | 354 | 0.04 | 23.82 | 11.18 | 354 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 30 | 0.22 | 3.95 | 0.97 | 30 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 44 | 0.04 | 41.79 | 4.94 | 43 | 1 | 97.73% |
| Dec 27, 2025 (Sat) | 153 | 0.08 | 26.03 | 16.97 | 149 | 4 | 97.39% |
| Dec 28, 2025 (Sun) | 61 | 0.04 | 17.91 | 8.17 | 61 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 220 | 0.05 | 38.75 | 12.68 | 216 | 4 | 98.18% |
| Dec 30, 2025 (Tue) | 374 | 0.12 | 21.08 | 11.41 | 374 | 0 | 100.00% |