Day-wise SLA Report

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February 2026 Crowe Foederer

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Total Documents

7,831

All documents in period
Within SLA

6,958

? 24 hours
Exceeded SLA

873

> 24 hours
Compliance

88.85%

Overall rate
Avg Processing Time

14.12 hrs

Average turnaround
Showing 1 to 29 of 29 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 31, 2026 (Sat) 6 0.37 25.65 11.05 5 1 83.33%
Feb 01, 2026 (Sun) 176 0.04 22.92 7.63 176 0 100.00%
Feb 02, 2026 (Mon) 417 0.03 38.57 16.74 375 42 89.93%
Feb 03, 2026 (Tue) 487 0.06 38.02 20.76 356 131 73.10%
Feb 04, 2026 (Wed) 388 0.02 46.08 12.02 344 44 88.66%
Feb 05, 2026 (Thu) 530 0.04 59.73 15.37 453 77 85.47%
Feb 06, 2026 (Fri) 455 0.04 63.54 14.56 386 69 84.84%
Feb 07, 2026 (Sat) 31 0.27 30.82 13.78 28 3 90.32%
Feb 08, 2026 (Sun) 62 0.20 21.33 9.95 62 0 100.00%
Feb 09, 2026 (Mon) 200 0.08 37.82 12.73 193 7 96.50%
Feb 10, 2026 (Tue) 227 -606.92 37.52 10.74 193 34 85.02%
Feb 11, 2026 (Wed) 491 0.04 43.33 15.75 427 64 86.97%
Feb 12, 2026 (Thu) 412 0.11 24.69 11.96 410 2 99.51%
Feb 13, 2026 (Fri) 292 0.08 65.47 11.04 271 21 92.81%
Feb 14, 2026 (Sat) 45 0.02 46.76 23.10 28 17 62.22%
Feb 15, 2026 (Sun) 42 0.17 20.12 10.17 42 0 100.00%
Feb 16, 2026 (Mon) 135 0.45 33.21 13.19 125 10 92.59%
Feb 17, 2026 (Tue) 331 0.08 35.45 18.71 306 25 92.45%
Feb 18, 2026 (Wed) 208 0.03 23.88 12.12 208 0 100.00%
Feb 19, 2026 (Thu) 349 0.05 24.63 14.20 339 10 97.13%
Feb 20, 2026 (Fri) 557 0.04 55.18 18.72 398 159 71.45%
Feb 21, 2026 (Sat) 95 0.04 44.19 24.14 55 40 57.89%
Feb 22, 2026 (Sun) 53 0.06 20.39 6.28 53 0 100.00%
Feb 23, 2026 (Mon) 223 0.02 30.23 13.95 217 6 97.31%
Feb 24, 2026 (Tue) 287 0.09 25.09 18.88 236 51 82.23%
Feb 25, 2026 (Wed) 336 0.05 31.39 14.30 315 21 93.75%
Feb 26, 2026 (Thu) 331 0.16 23.19 6.34 331 0 100.00%
Feb 27, 2026 (Fri) 549 0.05 35.09 5.67 530 19 96.54%
Feb 28, 2026 (Sat) 116 0.07 45.54 18.97 96 20 82.76%