Day-wise SLA Report
Total Documents
8,357
All documents in periodWithin SLA
7,017
? 24 hoursExceeded SLA
1,340
> 24 hoursCompliance
83.97%
Overall rateAvg Processing Time
15.16 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 6 | 0.71 | 7.80 | 3.41 | 6 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 138 | 0.04 | 20.86 | 6.12 | 138 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 220 | 0.20 | 26.97 | 12.36 | 219 | 1 | 99.55% |
| Mar 03, 2026 (Tue) | 273 | 0.07 | 37.52 | 12.53 | 252 | 21 | 92.31% |
| Mar 04, 2026 (Wed) | 369 | 0.01 | 28.70 | 16.49 | 360 | 9 | 97.56% |
| Mar 05, 2026 (Thu) | 469 | 0.08 | 29.60 | 13.79 | 437 | 32 | 93.18% |
| Mar 06, 2026 (Fri) | 578 | 0.04 | 63.50 | 17.66 | 411 | 167 | 71.11% |
| Mar 07, 2026 (Sat) | 44 | 0.07 | 40.74 | 17.30 | 34 | 10 | 77.27% |
| Mar 08, 2026 (Sun) | 56 | 0.09 | 18.42 | 5.77 | 56 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 191 | 0.10 | 79.20 | 13.69 | 181 | 10 | 94.76% |
| Mar 10, 2026 (Tue) | 461 | 0.08 | 43.43 | 20.50 | 320 | 141 | 69.41% |
| Mar 11, 2026 (Wed) | 457 | 0.05 | 35.84 | 17.76 | 303 | 154 | 66.30% |
| Mar 12, 2026 (Thu) | 310 | 0.03 | 34.49 | 13.93 | 274 | 36 | 88.39% |
| Mar 13, 2026 (Fri) | 497 | 0.04 | 56.52 | 12.83 | 456 | 41 | 91.75% |
| Mar 14, 2026 (Sat) | 69 | 0.11 | 46.81 | 25.76 | 34 | 35 | 49.28% |
| Mar 15, 2026 (Sun) | 39 | 0.17 | 18.78 | 11.05 | 39 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 283 | 0.08 | 26.22 | 15.56 | 258 | 25 | 91.17% |
| Mar 17, 2026 (Tue) | 251 | 0.10 | 26.09 | 12.57 | 247 | 4 | 98.41% |
| Mar 18, 2026 (Wed) | 389 | 0.06 | 27.70 | 10.01 | 387 | 2 | 99.49% |
| Mar 19, 2026 (Thu) | 306 | 0.05 | 60.11 | 16.06 | 292 | 14 | 95.42% |
| Mar 20, 2026 (Fri) | 279 | 0.04 | 51.60 | 22.92 | 190 | 89 | 68.10% |
| Mar 21, 2026 (Sat) | 96 | 0.05 | 43.36 | 20.72 | 56 | 40 | 58.33% |
| Mar 22, 2026 (Sun) | 51 | 0.08 | 21.47 | 9.12 | 51 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 129 | -942.51 | 22.43 | -12.17 | 129 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 209 | -1,997.42 | 23.95 | -4.41 | 209 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 334 | 0.09 | 22.73 | 10.73 | 334 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 370 | -18.91 | 62.38 | 9.86 | 365 | 5 | 98.65% |
| Mar 27, 2026 (Fri) | 659 | 0.10 | 49.71 | 23.03 | 436 | 223 | 66.16% |
| Mar 28, 2026 (Sat) | 77 | 0.10 | 27.42 | 19.57 | 65 | 12 | 84.42% |
| Mar 29, 2026 (Sun) | 44 | 0.10 | 17.17 | 2.92 | 44 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 322 | 0.05 | 40.90 | 21.05 | 242 | 80 | 75.16% |