Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Crowe Foederer

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Total Documents

2,569

All documents in period

Within SLA

1,528

? 24 hours

Exceeded SLA

1,041

> 24 hours

Compliance

59.48%

Overall rate

Avg Processing Time

23.49 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	3	18.83	19.70	19.27	3	0	100.00%
Apr 01, 2026 (Wed)	551	0.05	64.37	25.74	308	243	55.90%
Apr 02, 2026 (Thu)	1,210	0.02	68.88	26.72	674	536	55.70%
Apr 03, 2026 (Fri)	691	0.05	65.40	24.52	439	252	63.53%
Apr 04, 2026 (Sat)	78	0.34	38.04	17.20	68	10	87.18%
Apr 05, 2026 (Sun)	36	-1,727.81	2.81	-125.40	36	0	100.00%