Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

January 2026 De Koning Staalwerken

Next Month

Total Documents

10

All documents in period

Within SLA

9

? 24 hours

Exceeded SLA

1

> 24 hours

Compliance

90.00%

Overall rate

Avg Processing Time

14.97 hrs

Average turnaround

Showing 1 to 4 of 4 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Jan 05, 2026 (Mon)	2	21.11	22.25	21.68	2	0	100.00%
Jan 13, 2026 (Tue)	3	13.12	35.91	20.72	2	1	66.67%
Jan 14, 2026 (Wed)	2	1.91	16.89	9.40	2	0	100.00%
Jan 19, 2026 (Mon)	3	1.86	21.42	8.47	3	0	100.00%