Day-wise SLA Report
Total Documents
10
All documents in periodWithin SLA
9
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
90.00%
Overall rateAvg Processing Time
14.97 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 2 | 21.11 | 22.25 | 21.68 | 2 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 3 | 13.12 | 35.91 | 20.72 | 2 | 1 | 66.67% |
| Jan 14, 2026 (Wed) | 2 | 1.91 | 16.89 | 9.40 | 2 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 3 | 1.86 | 21.42 | 8.47 | 3 | 0 | 100.00% |