Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

December 2025 De Koning Staalwerken

Next Month

Total Documents

24

All documents in period

Within SLA

20

? 24 hours

Exceeded SLA

4

> 24 hours

Compliance

83.33%

Overall rate

Avg Processing Time

9.36 hrs

Average turnaround

Showing 1 to 5 of 5 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Dec 02, 2025 (Tue)	4	0.27	25.90	19.10	1	3	25.00%
Dec 09, 2025 (Tue)	6	8.45	9.10	8.77	6	0	100.00%
Dec 13, 2025 (Sat)	1	40.30	40.30	40.30	0	1	0.00%
Dec 19, 2025 (Fri)	5	1.04	4.59	2.26	5	0	100.00%
Dec 31, 2025 (Wed)	8	0.22	18.22	5.51	8	0	100.00%