Day-wise SLA Report
Total Documents
21
All documents in periodWithin SLA
20
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
95.24%
Overall rateAvg Processing Time
17.45 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 4 | 4.02 | 21.20 | 16.32 | 4 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 9 | 17.81 | 57.22 | 22.21 | 8 | 1 | 88.89% |
| Feb 23, 2026 (Mon) | 8 | 1.01 | 18.25 | 12.66 | 8 | 0 | 100.00% |