Day-wise SLA Report


Previous Month

February 2026 De Koning Staalwerken

Next Month
Total Documents

21

All documents in period
Within SLA

20

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

95.24%

Overall rate
Avg Processing Time

17.45 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 4 4.02 21.20 16.32 4 0 100.00%
Feb 13, 2026 (Fri) 9 17.81 57.22 22.21 8 1 88.89%
Feb 23, 2026 (Mon) 8 1.01 18.25 12.66 8 0 100.00%