Day-wise SLA Report
Total Documents
38
All documents in periodWithin SLA
13
? 24 hoursExceeded SLA
25
> 24 hoursCompliance
34.21%
Overall rateAvg Processing Time
27.40 hrs
Average turnaround
Showing 1 to 6 of 6 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 03, 2026 (Sat) | 1 | 16.59 | 16.59 | 16.59 | 1 | 0 | 100.00% |
| Jan 04, 2026 (Sun) | 1 | 8.42 | 8.42 | 8.42 | 1 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 31 | 21.50 | 44.26 | 31.02 | 6 | 25 | 19.35% |
| Jan 11, 2026 (Sun) | 3 | 5.97 | 8.10 | 6.69 | 3 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 1 | 19.70 | 19.70 | 19.70 | 1 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 1 | 14.64 | 14.64 | 14.64 | 1 | 0 | 100.00% |