Day-wise SLA Report
Total Documents
110
All documents in periodWithin SLA
44
? 24 hoursExceeded SLA
66
> 24 hoursCompliance
40.00%
Overall rateAvg Processing Time
25.80 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 04, 2025 (Thu) | 44 | 12.80 | 36.79 | 30.95 | 4 | 40 | 9.09% |
| Dec 12, 2025 (Fri) | 26 | 30.23 | 53.41 | 33.30 | 0 | 26 | 0.00% |
| Dec 27, 2025 (Sat) | 5 | 21.03 | 21.12 | 21.09 | 5 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 33 | 12.74 | 19.57 | 14.32 | 33 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 2 | 15.77 | 17.10 | 16.43 | 2 | 0 | 100.00% |