Day-wise SLA Report
Total Documents
50
All documents in periodWithin SLA
8
? 24 hoursExceeded SLA
42
> 24 hoursCompliance
16.00%
Overall rateAvg Processing Time
30.84 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 22 | 12.94 | 35.54 | 28.07 | 3 | 19 | 13.64% |
| Feb 09, 2026 (Mon) | 1 | 18.75 | 18.75 | 18.75 | 1 | 0 | 100.00% |
| Feb 14, 2026 (Sat) | 27 | 14.35 | 36.96 | 33.55 | 4 | 23 | 14.81% |