Day-wise SLA Report
Total Documents
104
All documents in periodWithin SLA
97
? 24 hoursExceeded SLA
7
> 24 hoursCompliance
93.27%
Overall rateAvg Processing Time
16.28 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 14 | 6.60 | 9.00 | 7.76 | 14 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 2 | 13.01 | 15.09 | 14.05 | 2 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 2 | 25.09 | 25.09 | 25.09 | 0 | 2 | 0.00% |
| Mar 10, 2026 (Tue) | 1 | 38.58 | 38.58 | 38.58 | 0 | 1 | 0.00% |
| Mar 12, 2026 (Thu) | 40 | 13.87 | 28.31 | 20.05 | 38 | 2 | 95.00% |
| Mar 16, 2026 (Mon) | 1 | 22.53 | 22.53 | 22.53 | 1 | 0 | 100.00% |
| Mar 21, 2026 (Sat) | 1 | 40.04 | 40.04 | 40.04 | 0 | 1 | 0.00% |
| Mar 24, 2026 (Tue) | 35 | 9.42 | 23.21 | 14.35 | 35 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 4 | 0.85 | 21.07 | 10.97 | 4 | 0 | 100.00% |
| Mar 28, 2026 (Sat) | 1 | 18.02 | 18.02 | 18.02 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 3 | 7.45 | 24.36 | 13.09 | 2 | 1 | 66.67% |