Day-wise SLA Report
Total Documents
198
All documents in periodWithin SLA
82
? 24 hoursExceeded SLA
116
> 24 hoursCompliance
41.41%
Overall rateAvg Processing Time
30.26 hrs
Average turnaround
Showing 1 to 17 of 17 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 03, 2026 (Tue) | 1 | 21.67 | 21.67 | 21.67 | 1 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 3 | 18.40 | 25.30 | 20.70 | 2 | 1 | 66.67% |
| Mar 05, 2026 (Thu) | 5 | 16.97 | 25.00 | 21.31 | 3 | 2 | 60.00% |
| Mar 06, 2026 (Fri) | 6 | 24.89 | 66.16 | 32.00 | 0 | 6 | 0.00% |
| Mar 09, 2026 (Mon) | 1 | 20.57 | 20.57 | 20.57 | 1 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 2 | 21.55 | 38.67 | 30.11 | 1 | 1 | 50.00% |
| Mar 11, 2026 (Wed) | 4 | 21.84 | 29.47 | 26.78 | 1 | 3 | 25.00% |
| Mar 13, 2026 (Fri) | 114 | 16.15 | 39.77 | 34.09 | 31 | 83 | 27.19% |
| Mar 17, 2026 (Tue) | 6 | 18.75 | 22.69 | 21.26 | 6 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 2 | 18.07 | 18.08 | 18.07 | 2 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 19 | 19.65 | 36.92 | 23.68 | 16 | 3 | 84.21% |
| Mar 23, 2026 (Mon) | 1 | 18.11 | 18.11 | 18.11 | 1 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 2 | 20.55 | 20.66 | 20.61 | 2 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 6 | 8.40 | 20.76 | 14.64 | 6 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 7 | 5.21 | 23.29 | 19.95 | 7 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 1 | 23.59 | 23.59 | 23.59 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 18 | 22.86 | 36.89 | 33.97 | 1 | 17 | 5.56% |