Day-wise SLA Report
Total Documents
1,585
All documents in periodWithin SLA
862
? 24 hoursExceeded SLA
723
> 24 hoursCompliance
54.38%
Overall rateAvg Processing Time
25.76 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 57 | 0.46 | 49.29 | 13.36 | 43 | 14 | 75.44% |
| Jan 05, 2026 (Mon) | 194 | 2.98 | 88.00 | 25.29 | 139 | 55 | 71.65% |
| Jan 06, 2026 (Tue) | 103 | 0.24 | 60.99 | 32.77 | 9 | 94 | 8.74% |
| Jan 07, 2026 (Wed) | 112 | 21.52 | 52.45 | 30.85 | 2 | 110 | 1.79% |
| Jan 08, 2026 (Thu) | 112 | 25.31 | 60.24 | 37.21 | 0 | 112 | 0.00% |
| Jan 09, 2026 (Fri) | 2 | 41.25 | 43.52 | 42.38 | 0 | 2 | 0.00% |
| Jan 12, 2026 (Mon) | 114 | 3.63 | 30.53 | 12.26 | 102 | 12 | 89.47% |
| Jan 13, 2026 (Tue) | 90 | 7.37 | 47.20 | 27.86 | 30 | 60 | 33.33% |
| Jan 14, 2026 (Wed) | 75 | 18.28 | 73.52 | 25.77 | 53 | 22 | 70.67% |
| Jan 15, 2026 (Thu) | 124 | 15.75 | 64.08 | 25.24 | 89 | 35 | 71.77% |
| Jan 16, 2026 (Fri) | 5 | 1.67 | 43.79 | 22.66 | 3 | 2 | 60.00% |
| Jan 19, 2026 (Mon) | 68 | 2.65 | 29.04 | 11.86 | 63 | 5 | 92.65% |
| Jan 20, 2026 (Tue) | 53 | 4.13 | 43.95 | 19.08 | 49 | 4 | 92.45% |
| Jan 21, 2026 (Wed) | 63 | 1.28 | 45.40 | 22.18 | 49 | 14 | 77.78% |
| Jan 22, 2026 (Thu) | 93 | 2.20 | 62.40 | 34.19 | 9 | 84 | 9.68% |
| Jan 23, 2026 (Fri) | 33 | 19.57 | 69.84 | 49.93 | 5 | 28 | 15.15% |
| Jan 26, 2026 (Mon) | 67 | 1.96 | 73.14 | 20.47 | 62 | 5 | 92.54% |
| Jan 27, 2026 (Tue) | 33 | 7.84 | 40.32 | 25.89 | 16 | 17 | 48.48% |
| Jan 28, 2026 (Wed) | 36 | 19.74 | 26.03 | 21.27 | 33 | 3 | 91.67% |
| Jan 29, 2026 (Thu) | 108 | 15.89 | 35.69 | 21.38 | 100 | 8 | 92.59% |
| Jan 30, 2026 (Fri) | 43 | 13.30 | 52.35 | 38.58 | 6 | 37 | 13.95% |