Day-wise SLA Report
Total Documents
1,815
All documents in periodWithin SLA
1,154
? 24 hoursExceeded SLA
661
> 24 hoursCompliance
63.58%
Overall rateAvg Processing Time
22.89 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 188 | 2.75 | 38.27 | 25.32 | 75 | 113 | 39.89% |
| Dec 02, 2025 (Tue) | 72 | 1.08 | 50.88 | 28.86 | 9 | 63 | 12.50% |
| Dec 03, 2025 (Wed) | 164 | 12.06 | 68.47 | 32.57 | 15 | 149 | 9.15% |
| Dec 04, 2025 (Thu) | 117 | 2.90 | 39.13 | 28.62 | 13 | 104 | 11.11% |
| Dec 05, 2025 (Fri) | 16 | 2.33 | 64.40 | 43.77 | 4 | 12 | 25.00% |
| Dec 08, 2025 (Mon) | 91 | 1.76 | 47.37 | 17.85 | 80 | 11 | 87.91% |
| Dec 09, 2025 (Tue) | 124 | 2.12 | 68.09 | 25.45 | 86 | 38 | 69.35% |
| Dec 10, 2025 (Wed) | 56 | 4.37 | 32.55 | 22.19 | 36 | 20 | 64.29% |
| Dec 11, 2025 (Thu) | 90 | 16.19 | 65.66 | 24.77 | 57 | 33 | 63.33% |
| Dec 12, 2025 (Fri) | 4 | 17.20 | 44.17 | 30.27 | 2 | 2 | 50.00% |
| Dec 15, 2025 (Mon) | 90 | 0.22 | 28.73 | 12.14 | 87 | 3 | 96.67% |
| Dec 16, 2025 (Tue) | 100 | 18.27 | 26.17 | 20.91 | 96 | 4 | 96.00% |
| Dec 17, 2025 (Wed) | 112 | 2.00 | 69.87 | 23.58 | 82 | 30 | 73.21% |
| Dec 18, 2025 (Thu) | 94 | 0.28 | 73.45 | 17.34 | 89 | 5 | 94.68% |
| Dec 19, 2025 (Fri) | 42 | 1.48 | 40.22 | 28.26 | 17 | 25 | 40.48% |
| Dec 22, 2025 (Mon) | 62 | 3.71 | 43.36 | 23.71 | 32 | 30 | 51.61% |
| Dec 23, 2025 (Tue) | 85 | 4.15 | 28.13 | 19.03 | 80 | 5 | 94.12% |
| Dec 24, 2025 (Wed) | 166 | 0.49 | 23.87 | 18.59 | 166 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 53 | 1.28 | 28.00 | 18.56 | 40 | 13 | 75.47% |
| Dec 30, 2025 (Tue) | 21 | 1.83 | 43.77 | 17.42 | 20 | 1 | 95.24% |
| Dec 31, 2025 (Wed) | 68 | 2.24 | 22.16 | 11.35 | 68 | 0 | 100.00% |