Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

February 2026 Dormio Group B.V.

Next Month

Total Documents

327

All documents in period

Within SLA

192

? 24 hours

Exceeded SLA

135

> 24 hours

Compliance

58.72%

Overall rate

Avg Processing Time

23.34 hrs

Average turnaround

Showing 1 to 13 of 13 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Feb 02, 2026 (Mon)	45	2.19	39.34	16.62	41	4	91.11%
Feb 03, 2026 (Tue)	37	14.96	38.48	27.02	11	26	29.73%
Feb 04, 2026 (Wed)	8	22.64	26.62	25.20	2	6	25.00%
Feb 05, 2026 (Thu)	125	19.08	26.02	23.36	72	53	57.60%
Feb 06, 2026 (Fri)	5	19.58	40.84	31.88	2	3	40.00%
Feb 09, 2026 (Mon)	4	6.21	22.48	16.97	4	0	100.00%
Feb 10, 2026 (Tue)	2	24.89	25.41	25.15	0	2	0.00%
Feb 11, 2026 (Wed)	33	23.44	29.46	27.74	1	32	3.03%
Feb 17, 2026 (Tue)	3	18.28	18.39	18.35	3	0	100.00%
Feb 20, 2026 (Fri)	45	21.66	47.36	27.41	36	9	80.00%
Feb 23, 2026 (Mon)	3	17.13	18.97	17.77	3	0	100.00%
Feb 24, 2026 (Tue)	1	21.32	21.32	21.32	1	0	100.00%
Feb 27, 2026 (Fri)	16	0.89	23.36	13.03	16	0	100.00%