Day-wise SLA Report
Total Documents
17
All documents in periodWithin SLA
12
? 24 hoursExceeded SLA
5
> 24 hoursCompliance
70.59%
Overall rateAvg Processing Time
24.70 hrs
Average turnaround
Showing 1 to 6 of 6 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 4 | 22.38 | 22.47 | 22.42 | 4 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 2 | 27.44 | 28.26 | 27.85 | 0 | 2 | 0.00% |
| Mar 04, 2026 (Wed) | 5 | 21.85 | 21.89 | 21.87 | 5 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 2 | 16.03 | 18.95 | 17.49 | 2 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 1 | 37.79 | 37.79 | 37.79 | 0 | 1 | 0.00% |
| Mar 11, 2026 (Wed) | 3 | 17.93 | 47.24 | 30.82 | 1 | 2 | 33.33% |