Day-wise SLA Report


Previous Month

March 2026 Dormio Group B.V.

Next Month
Total Documents

17

All documents in period
Within SLA

12

? 24 hours
Exceeded SLA

5

> 24 hours
Compliance

70.59%

Overall rate
Avg Processing Time

24.70 hrs

Average turnaround
Showing 1 to 6 of 6 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Mar 02, 2026 (Mon) 4 22.38 22.47 22.42 4 0 100.00%
Mar 03, 2026 (Tue) 2 27.44 28.26 27.85 0 2 0.00%
Mar 04, 2026 (Wed) 5 21.85 21.89 21.87 5 0 100.00%
Mar 09, 2026 (Mon) 2 16.03 18.95 17.49 2 0 100.00%
Mar 10, 2026 (Tue) 1 37.79 37.79 37.79 0 1 0.00%
Mar 11, 2026 (Wed) 3 17.93 47.24 30.82 1 2 33.33%