Day-wise SLA Report
Total Documents
13
All documents in periodWithin SLA
7
? 24 hoursExceeded SLA
6
> 24 hoursCompliance
53.85%
Overall rateAvg Processing Time
23.14 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 26, 2026 (Thu) | 1 | 21.71 | 21.71 | 21.71 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 12 | 1.57 | 34.05 | 23.25 | 6 | 6 | 50.00% |