Day-wise SLA Report
Total Documents
15
All documents in periodWithin SLA
11
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
73.33%
Overall rateAvg Processing Time
17.02 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 2 | 22.36 | 23.09 | 22.73 | 2 | 0 | 100.00% |
| Apr 03, 2026 (Fri) | 13 | 1.19 | 27.62 | 16.14 | 9 | 4 | 69.23% |