Day-wise SLA Report

Previous Month

January 2026 Elabo B.V.

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Total Documents

72

All documents in period
Within SLA

60

? 24 hours
Exceeded SLA

12

> 24 hours
Compliance

83.33%

Overall rate
Avg Processing Time

14.15 hrs

Average turnaround
Showing 1 to 24 of 24 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 02, 2026 (Fri) 2 14.72 37.80 26.26 1 1 50.00%
Jan 03, 2026 (Sat) 3 0.11 26.37 17.19 1 2 33.33%
Jan 05, 2026 (Mon) 1 3.39 3.39 3.39 1 0 100.00%
Jan 07, 2026 (Wed) 8 11.83 42.81 28.59 4 4 50.00%
Jan 08, 2026 (Thu) 2 20.09 21.08 20.59 2 0 100.00%
Jan 09, 2026 (Fri) 3 11.14 24.10 17.53 2 1 66.67%
Jan 10, 2026 (Sat) 3 0.20 40.11 13.50 2 1 66.67%
Jan 13, 2026 (Tue) 1 25.50 25.50 25.50 0 1 0.00%
Jan 14, 2026 (Wed) 3 2.54 22.85 14.52 3 0 100.00%
Jan 15, 2026 (Thu) 1 21.16 21.16 21.16 1 0 100.00%
Jan 16, 2026 (Fri) 2 1.22 3.77 2.50 2 0 100.00%
Jan 17, 2026 (Sat) 4 19.37 44.28 27.47 3 1 75.00%
Jan 19, 2026 (Mon) 2 3.88 21.19 12.54 2 0 100.00%
Jan 20, 2026 (Tue) 2 1.80 1.99 1.89 2 0 100.00%
Jan 21, 2026 (Wed) 7 0.37 22.31 15.50 7 0 100.00%
Jan 22, 2026 (Thu) 7 0.23 13.18 2.75 7 0 100.00%
Jan 23, 2026 (Fri) 4 0.40 4.75 2.88 4 0 100.00%
Jan 25, 2026 (Sun) 1 6.40 6.40 6.40 1 0 100.00%
Jan 26, 2026 (Mon) 2 20.29 21.20 20.74 2 0 100.00%
Jan 27, 2026 (Tue) 7 5.94 19.93 8.71 7 0 100.00%
Jan 28, 2026 (Wed) 2 0.55 0.56 0.55 2 0 100.00%
Jan 29, 2026 (Thu) 1 2.71 2.71 2.71 1 0 100.00%
Jan 30, 2026 (Fri) 2 8.47 51.85 30.16 1 1 50.00%
Jan 31, 2026 (Sat) 2 0.89 1.05 0.97 2 0 100.00%