Day-wise SLA Report

Previous Month

December 2025 Elabo B.V.

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Total Documents

79

All documents in period
Within SLA

64

? 24 hours
Exceeded SLA

15

> 24 hours
Compliance

81.01%

Overall rate
Avg Processing Time

14.25 hrs

Average turnaround
Showing 1 to 20 of 20 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 6 1.84 23.19 8.82 6 0 100.00%
Dec 02, 2025 (Tue) 7 0.48 44.44 29.75 1 6 14.29%
Dec 03, 2025 (Wed) 12 0.04 40.76 21.50 4 8 33.33%
Dec 05, 2025 (Fri) 3 19.48 20.50 20.12 3 0 100.00%
Dec 07, 2025 (Sun) 1 14.73 14.73 14.73 1 0 100.00%
Dec 08, 2025 (Mon) 2 0.36 19.98 10.17 2 0 100.00%
Dec 09, 2025 (Tue) 1 22.10 22.10 22.10 1 0 100.00%
Dec 12, 2025 (Fri) 3 0.24 12.39 4.60 3 0 100.00%
Dec 15, 2025 (Mon) 2 2.95 9.13 6.04 2 0 100.00%
Dec 16, 2025 (Tue) 1 9.55 9.55 9.55 1 0 100.00%
Dec 17, 2025 (Wed) 3 0.24 24.05 9.45 2 1 66.67%
Dec 18, 2025 (Thu) 1 18.60 18.60 18.60 1 0 100.00%
Dec 19, 2025 (Fri) 8 2.80 22.74 15.10 8 0 100.00%
Dec 21, 2025 (Sun) 2 0.14 13.11 6.63 2 0 100.00%
Dec 22, 2025 (Mon) 7 0.60 21.42 12.65 7 0 100.00%
Dec 23, 2025 (Tue) 5 0.40 17.23 10.91 5 0 100.00%
Dec 24, 2025 (Wed) 2 0.57 7.16 3.86 2 0 100.00%
Dec 29, 2025 (Mon) 2 19.73 20.09 19.91 2 0 100.00%
Dec 30, 2025 (Tue) 6 3.67 21.62 8.58 6 0 100.00%
Dec 31, 2025 (Wed) 5 4.16 7.96 6.09 5 0 100.00%