Day-wise SLA Report
Total Documents
47
All documents in periodWithin SLA
43
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
91.49%
Overall rateAvg Processing Time
10.36 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 19.55 | 19.55 | 19.55 | 1 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 3 | 0.23 | 31.34 | 17.54 | 2 | 1 | 66.67% |
| Feb 05, 2026 (Thu) | 3 | 4.43 | 7.76 | 6.61 | 3 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 6 | 0.18 | 17.11 | 7.86 | 6 | 0 | 100.00% |
| Feb 08, 2026 (Sun) | 1 | 0.33 | 0.33 | 0.33 | 1 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 1 | 4.00 | 4.00 | 4.00 | 1 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 2 | 0.08 | 21.66 | 10.87 | 2 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 2 | 18.92 | 28.65 | 23.78 | 1 | 1 | 50.00% |
| Feb 12, 2026 (Thu) | 1 | 0.34 | 0.34 | 0.34 | 1 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 8 | 0.19 | 9.87 | 2.38 | 8 | 0 | 100.00% |
| Feb 14, 2026 (Sat) | 3 | 22.82 | 27.16 | 24.66 | 2 | 1 | 66.67% |
| Feb 15, 2026 (Sun) | 1 | 9.76 | 9.76 | 9.76 | 1 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 1 | 18.23 | 18.23 | 18.23 | 1 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 1 | 3.72 | 3.72 | 3.72 | 1 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 1 | 11.82 | 11.82 | 11.82 | 1 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 5 | 0.06 | 44.61 | 17.00 | 4 | 1 | 80.00% |
| Feb 21, 2026 (Sat) | 1 | 0.05 | 0.05 | 0.05 | 1 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 2 | 0.21 | 0.24 | 0.22 | 2 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 1 | 17.57 | 17.57 | 17.57 | 1 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 6.54 | 6.54 | 6.54 | 1 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 2 | 12.88 | 14.90 | 13.89 | 2 | 0 | 100.00% |