Day-wise SLA Report
Total Documents
91
All documents in periodWithin SLA
79
? 24 hoursExceeded SLA
12
> 24 hoursCompliance
86.81%
Overall rateAvg Processing Time
12.71 hrs
Average turnaround
Showing 1 to 23 of 23 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 12.21 | 12.21 | 12.21 | 1 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 1 | 3.87 | 3.87 | 3.87 | 1 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 9 | 0.21 | 25.08 | 8.39 | 8 | 1 | 88.89% |
| Mar 06, 2026 (Fri) | 17 | 0.06 | 42.00 | 15.98 | 11 | 6 | 64.71% |
| Mar 08, 2026 (Sun) | 1 | 5.29 | 5.29 | 5.29 | 1 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 3 | 4.43 | 17.80 | 8.89 | 3 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 1 | 23.28 | 23.28 | 23.28 | 1 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 5 | 0.19 | 25.44 | 10.21 | 4 | 1 | 80.00% |
| Mar 12, 2026 (Thu) | 5 | 0.38 | 3.52 | 1.60 | 5 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 3 | 0.06 | 2.12 | 0.82 | 3 | 0 | 100.00% |
| Mar 15, 2026 (Sun) | 1 | 9.01 | 9.01 | 9.01 | 1 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 2 | 0.17 | 0.17 | 0.17 | 2 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 1 | 8.82 | 8.82 | 8.82 | 1 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 20 | 16.41 | 19.76 | 17.85 | 20 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 3 | 0.31 | 18.17 | 10.33 | 3 | 0 | 100.00% |
| Mar 21, 2026 (Sat) | 1 | 0.23 | 0.23 | 0.23 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 1 | 3.77 | 3.77 | 3.77 | 1 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 2 | 14.49 | 17.15 | 15.82 | 2 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 4 | 0.62 | 12.27 | 4.23 | 4 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 1 | 16.13 | 16.13 | 16.13 | 1 | 0 | 100.00% |
| Mar 28, 2026 (Sat) | 2 | 28.08 | 28.71 | 28.40 | 0 | 2 | 0.00% |
| Mar 30, 2026 (Mon) | 1 | 10.56 | 10.56 | 10.56 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 6 | 1.44 | 37.50 | 22.42 | 4 | 2 | 66.67% |